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Frequently Asked Questions

  • What is the difference between 'sexual abuse' and 'sexual assault'?
    Both are unwanted sexual acts or behaviours towards an individual. Often society tends to refer to 'sexual abuse' when the victim is a child and the abuser is someone in a position of power or authority such as a parent, caregiver, teacher, coach. Sexual abuse often continues in a child’s life for a long duration over months or even years. The term 'sexual assault' usually refers to a youth or adult victim that is mostly a one time experience by the perpetrator. ​ Under the Canadian Criminal Code, there is no offence for “sexual abuse” but rather a person can be charged with a criminal offence of “sexual assault”, “sexual offences”, and/or “sexual interference”. These acts are illegal in Canada.
  • What is the cost of the virtual (online) therapy sessions?
    The cost of each Individual Therapy session or Child & Family Therapy session is $195 CAD for 50 minutes. An initial intake session is required prior to beginning any treatment. The cost for an initial intake is $195 CAD for 50 minutes, and payment must be made prior to the intake session. According to Canada Revenue, services provided by a Registered Social Worker are exempt from charging clients HST.
  • What is the cost of the Child Sexual Abuse Awareness Workshop?
    The virtual workshop cost $150 CAD for the 2 hour workshop which includes the cost for 1 child and up to a maximum of 2 adults (parents/caregiver). To register more children in the same workshop, there is an additional fee of $30 CAD per child up to a maximum of 4 children per family.
  • Are your workshops or therapy sessions covered by public health insurance plans such as OHIP?
    All services are not covered by any Canadian provincial and territorial health care plans. If you have any health insurance, please check with your insurance provider to see if you are eligible for any coverage for therapy/counselling services from a “registered social worker” or “psychotherapist”. Direct billing is available with some insurance companies. For all other insurance providers, we will provide a receipt upon payment of services for you to submit to your insurance provider for any eligible reimbursement.
  • What payments are accepted?
    We accept payments by Interac e-Transfer or PayPal (Visa and Mastercard debit & credit cards). Please note that clients can pay without signing up for a PayPal account through PayPal's guest checkout option. Direct billing is available for some insurance companies.
  • What is your cancellation policy?
    For Individual and Family Therapy sessions , we require a minimum of 24 hours’ notice to reschedule and/or cancel appointments. If you fail to contact us to reschedule or cancel your appointment or do not show up for your appointment, you will be responsible for paying the full session rate ($180). There is no refund, credit, or rescheduling for any of the Child Sexual Abuse Awareness Workshops. We recognize that illness can arise within the 24 hour period leading up to your workshop, but unfortunately despite this, our workshop cancellation policy still stands. Please note that you may substitute another child (subject to the same conditions under our Terms and Agreement) in place of the absent child for the same workshop dates/times that you originally purchased.
  • Can we send a text message to Talk with Grace?
    No. Our main office number cannot receive or view any text messages, so please either email or call us directly at 647-812-7302 if you need to reach us.
  • What is the process to get my child into counselling for sexual abuse treatment?
    You will need to provide us with written verification (proof) by either your local police department or local child protection services (such as the Children's Aid Society) that your child has been sexually abused. Best practice research has evidence to prove that children will benefit from sexual abuse therapy when sexual abuse has occurred. If there is no verification that sexual abuse has occurred and only suspicion of abuse, then therapy would be inappropriate and sometimes harmful to the child. For this reason, we will only accept children for treatment where sexual abuse has been verified. The verification process can sometimes be confusing and overwhelming, so please give us a call and we will be happy to help you with this process.
  • Will taking the Child Sexual Abuse Awareness workshop prevent my child from being sexually abused?
    Unfortunately, there is no guarantee that taking any workshop will prevent your child from experiencing sexual abuse. Similarly to learning about fire safety that even if you know what to do in a fire, there is no way anyone can guarantee that you will never encounter a fire situation. Unfortunately, there are sexual abusers in every neighborhood, community, city, town, village, and country. It occurs in every culture and race. The reality is that the majority of children are being sexually abused for many months and/or years without telling anyone. They keep the sexual abuse secret. The goal of the workshop is to increase your child's knowledge of sexual abuse danger out there; learn tricks that abusers will use to keep children quiet; help your child recognize potentially abusive situations; teach him/her what to do to make the abuse stop; and open communication between child/parent to be comfortable talking about sexual abuse.
  • What's the difference between a social worker, counsellor, therapist, psychotherapist, psychologist, and psychiatrist?
    There are many people in the helping profession who will have different education, experience, title, and accreditation. Grace Liu is a registered member of the Ontario College of Social Workers and Social Services Workers (OCSWSSW), so she is legally allowed to call herself a “registered social worker” and “psychotherapist”. Only psychiatrists and physicians are able to prescribe medications. It's always best practice to check with your local state or provincial accreditation bodies to see whether the person you select as your therapist has the proper education, accreditation, and credentials.
  • Are all registered social workers and psychotherapists the same?
    No. While 'registered social workers' and 'psychotherapists' under the OCSWSSW have obtained similar social work education and accreditations, this does not automatically mean that we all have the same experiences, training, interests, and understanding of the complexities of every issue. For example: some medical doctors have spent many extra years to specialize in a particular body part so they can become experts in that area. Should someone with a serious heart condition just be treated by a family doctor instead of seeing a cardiologist? We certainly hope not. The same goes with therapy, Should someone who has experienced sexual abuse/assault see a professional who doesn’t specialize in sexual trauma? Again, we certainly hope not. This is what makes Talk with Grace unique because our primary specialty is in sexual trauma.
  • Do you provide child sexual abuse presentations in schools for children, parents, and/or staff?
    Yes we can do school presentations either in a small classroom or large auditorium. Please contact us directly for our school fees.
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